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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dee Devoleno

February 28, 2023

5  out of  5 rating by Dee Devoleno
"Orissa was very knowledgeable and helped me tailor a plan that fit my needs. Signing on with State Farm was easy and friendly."

Marius Wirkkala

February 10, 2023

5  out of  5 rating by Marius Wirkkala
"This was my first time purchasing car insurance and Orissa Quihuis was incredibly helpful explaining it all to me! She was patient and made everything easy to understand so I feel confident in my insurance plan."

Tracey Kosenski

February 10, 2023

5  out of  5 rating by Tracey Kosenski
"Have been with Tom Kuhlmann at State Farm for several years now and couldn't be more pleased! Whenever I have had questions or life changes that alter insurance needs, he and his super staff have always been quick to respond and solve problems with me. Always making sure that I have the coverage I need without over-paying for it. I have had my homeowners, auto and life insurance with State Farm for years and as of today, my business insurance too.(shout out to Orissa for the help!) Forget online quotes, go talk to Tom and his crew."

Terry Jenkins

February 6, 2023

5  out of  5 rating by Terry Jenkins
"It was great and easy process"

Karl Lorenz

January 26, 2023

5  out of  5 rating by Karl Lorenz
"I started a policy with these folks because of their proximity to me. The price was reasonable to begin with, and the staff were more than willing to work with me when I was laid off and needed extra wiggle room budget wise. Last December, a week or so before Christmas, I got into an accident that totaled my car, and in that moment I was very worried about the aftermath. My concern was unnecessary. Tom and the lovely folks at his office made the process incredibly easy and fast. I was ready to purchase a new vehicle in no time, and I have. Just today, I spoke with Billie and got the same great service as ever, as well as the confidence to get back on the road. Thanks guys!"

Sergio Macias

January 24, 2023

5  out of  5 rating by Sergio Macias
"(Translated by Google) Good treatment and fast service. (Original) Buen trato y rapido lo atienden."

Joshua Canoy Hernandez

January 24, 2023

5  out of  5 rating by Joshua Canoy Hernandez
"Great fast service and straight to the point. Customer service was outstanding."

Anthony Higginbotham

January 24, 2023

5  out of  5 rating by Anthony Higginbotham
"Very helpful, kind and was willing to explain what I didn’t understand."

Thomas James

January 18, 2023

5  out of  5 rating by Thomas James
"Tom has been our insurance agent for several years, ever since he took over from the previous State Farm Agent who retired. We have three vehicles and our home insured with State Farm and we could not be happier with the service that we have received from Tom and his staff. Tom is an honest, hard working, and ethical person, who on several occasions has personally intervened on our behalf to assure us that we received the best service. We are grateful that he is our family's insurance agent and we look forward to being his client for many years to come."

mikko2112 Robinson

January 18, 2023

5  out of  5 rating by mikko2112 Robinson
"Great and personable customer service! I am blessed to have such a wonderful insurance representative! Thank you to all the fantastic staff!"

Shaylina Ward Ursel

January 14, 2023

5  out of  5 rating by Shaylina Ward Ursel
"Excellent customer service from Sorrento and her knowledge and expertise regarding quotes for insurance was exceptional. Thanks, Shaylina"

Tyronus Starfury

January 13, 2023

5  out of  5 rating by Tyronus Starfury
"Tom and crew are amazing. Whenever I call them with my crazy insurance questions they can always decipher my request and never make be feel dumb for not knowing what I need. I've been a state farm customer for over 20 years with multiple car accidents. I have never had a single issue getting properly insured or with my claims. They may not be the lowest cost option but are very competitive and most importantly are always there when you need them. 10 out of 10."

jackie gerosin

January 4, 2023

5  out of  5 rating by jackie gerosin
"The agents at State Farm (Tom Kuhlman) have always gone above and beyond. Billie just walked me through an unpleasant experience doing everything she could to help me! I love my local agents!"

Rose Haque

December 10, 2022

5  out of  5 rating by Rose Haque
"Each time I've had a question related to my policy I was able to get information I needed. The staff is friendly and helpful."

Rachael Mueller

December 7, 2022

5  out of  5 rating by Rachael Mueller
"Just moved and Billie and the team were so helpful moving our existing policy and getting us set up with new ones. They made the transition super smooth and easy, and we’re in good hands."

Jessi Garcia

December 1, 2022

5  out of  5 rating by Jessi Garcia
"Very affordable insurance , fast service, get discounts ! Save money! Cant beat that."

Kami Owens

November 1, 2022

5  out of  5 rating by Kami Owens
"Pleasant to work with and very helpful with getting me the answers to any questions I had."

Brett BakerMorrell

October 22, 2022

5  out of  5 rating by Brett BakerMorrell
"Amazing service a great price and eager to help!!! Thanks Billie"

Caleb Burgos

September 1, 2022

5  out of  5 rating by Caleb Burgos
"Dude was the best customer service I’ve had in a long time"

Gregory Shell

August 28, 2022

5  out of  5 rating by Gregory Shell
"Very responsive customer service. Billie was prompt in returning calls, and was very easy to work with!"

Stu Turner

August 24, 2022

5  out of  5 rating by Stu Turner
"Very nice people. They go the extra mile."

mike larkin

August 15, 2022

5  out of  5 rating by mike larkin
"I have had coverage on my boat the last two years, I have dealt with two different offices and Billie in the olympia office goes above and beyond for her customers and also offers a great price. She takes time to cross the t's and dot the i's. Definitely recommend her 100%!"

Clare Leader

August 15, 2022

5  out of  5 rating by Clare Leader
"Tierra Plaster has been extremely helpful, thoughtful, and kind in our communications. She's made the experience of working with State Farm a pleasure. Thanks!"

Tali Waterman

August 3, 2022

5  out of  5 rating by Tali Waterman
"I was very pleased with the professional service I received. The staff worked quickly and efficiently to answer my questions about my policy."


July 29, 2022

5  out of  5 rating by Sandi
"Billie was very personal And easy to talk to. Made me feel comfortable and helping in my decisions in what’s best for me. Thanks Billie"